Our consulting services include: customer project communication research, general contract en-gineering preliminary evaluation, technical consulting, engineering cost estimates, risk assess-ment and after-sales tracking consulting.
Kerui customer service takes the information department as the core, the factory department, technical department, business department and other departments coordinate with each other to provide 24-hour consulting services, according to the actual needs of customers, answering customers' questions and solving problems.
Eight industries, thousands of kilns, refractories are widely used in the field of high temperature industry, it decides that we must be of rigorous attitude to choose suitable refractories, in order to maintain the normal and efficient operation of kilns.
High temperature, rapid cooling and rapid heat, impact, extrusion, material erosion, acid and al-kali corrosion and other internal environment of kiln are the main factors affecting the selection of refractories. However, it still needs to determine the final suitable refractories according to spe-cific furnace type, furnace condition, construction environment and construction period.
Achieve peak refractory performance through our certified installation protocols. Our field technicians provide:
For the construction and debugging of major equipment, on-site technical services shall be pro-vided by technical experts headed by the deputy chief engineer to solve various problems. And also accrediting representatives for the key projects.
Besides the product quality guarantee period, our company still assumes the after-sales service obligation, and provides the corresponding product for you, solves the question for you earnestly (the corresponding expense is charged according to the cost).
Our strategically located stockpoints maintain 50,000+ metric tons of certified refractories. Features include